Lucy Fraser, owner of The Soft Spotlight, has a passion for helping people develop new skills and build knowledge.  Lucy has extensive experience in Human Resource Management spanning across all organisational levels.   As an experienced trainer and coach, Lucy holds a Certificate IV in Workplace Training and Assessment.  Lucy is currently studying a Masters of Entrepreneurship and Innovation at Swinburne University of Technology and has previously completed a Bachelor of Arts and a Bachelor of Commerce from the University of Melbourne.  With a keen interest in creative conflict resolution, Lucy has also completed a Graduate Certificate in Conflict Resolution and Mediation from the University of Queensland. -------------------------------------------------------------- Our Clients What people say about The Soft Spolight experience ...   "The coaching session that I have had has been absolutely brilliant! Not only did I learn how to confidently sell myself but I also managed to succeed in obtaining my dream job! Thank you so much!" Sales Executive   "The knowledge I gained from this experience not only helped me with the interview process but also gave me new skills to use in everyday business." Sales & Marketing Manager   Our Values  Empowerment, Enrichment and Enjoyment These values guide the learning philosophy to insist training and coaching is always undertaken in a respectful and supportive manner.  Clients are empowered to determine the boundaries of their sessions through self-directed activities, learning to request feedback and assisted goal setting. The Soft Spotlight helps people to grow and develop, moving outside their comfort zone, at their own pace, using their own innate knowledge.